Privacy policy & terms

privacy policy

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services. This Privacy Policy does not apply to the practices of third parties that we do not own or control.

Information We Collect
To fulfill your order, you must provide us with certain information such as your name, email address, postal address, payment information, and the details of the product you are ordering. You may also choose to provide us with additional personal information if you contact us directly.

Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:

  • as needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;

  • when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;

  • if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

  • as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as to provide the services you request and in our legitimate interest to improve our services.


Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

  • Service providers. We engage certain trusted third parties to perform functions and provide services to our business, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

  • Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.

  • Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms, and policies; (c) prevent, investigate, and address fraud or other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.


Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: four (4) years. 

Transfers of Personal Information Outside the European Union
InvitoBella, LLC is a limited liability company headquartered in the United States of America. We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside the European Union, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights
If you reside in certain territories, including the European Union, you have a number of rights in relation to your personal information. While some of these rights apply general, certain rights apply only in certain limited cases. These rights are as follows:

  • Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.

  • Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (such as where we are obligated to store data for legal reasons) we will generally delete your personal information upon request.

  • Object. You can object to (i) our processing of some of your information based on your legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

  • Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


California Residents
Pursuant to the California Consumer Privacy Act, California residents may opt-out of certain uses of their data here.

How to Contact Us
For purposes of EU data protection law, Ashley Barado is the data controller of your personal information. If you have any quests or concerns, you may contact us at info@invitobella.com.

terms & conditions

Design Specifications
Our Semi-Custom Collection Suites are intentionally designed. We cannot offer major changes to any Collection piece beyond the personalization options stated on the product page.

When you receive a proof, it is your responsibility to review it for any errors, such as spelling, date, or punctuation. Once your item has been approved and is sent to print, we cannot make any further changes. If your item has been sent to print with an error that you failed to correct during the proofing process, you will be responsible for any reprinting costs.

Production Times
Once your order has been placed, you will receive a digital proof within 3 business days should we have all of the correct information. If your order includes a custom monogram or artwork, proofing time will take up to an additional 3 weeks. If you fail to include any required information on your order (such as event date, location, etc.) we cannot proceed with your order until such information has been provided to us. We may follow up with you regarding this information, but it is ultimately your sole responsibility to provide us with complete information. The design of your piece will not begin until we have complete information from you; therefore, all production timelines which may have been provided to you cannot be guaranteed until and unless you provide us with all necessary details and information. If you choose to include a photograph on your item (such as on the back of your save the date) you are responsible for providing it to us in a timely manner and in a high-resolution image format. Failure to do so may incur further delays in the proofing and/or production timelines. We are not responsible for any delays that may occur in the design and production of your order due to your failure to provide us with any and all necessary information.

Pricing
Any and all pricing listed on this website represents the full retail price in United States dollars. We are required to collect sales tax from you even if you reside in a state wherein we have no physical presence, pursuant to South Dakota v. Wayfair.

Shipping
Shipping costs are included in your total. All physical orders are shipped via FedEx Standard Ground, which may take between 3-7 business days depending on your location. Once an order is shipped, we can no longer be responsible for its handling. A tracking number will automatically be assigned to the shipment, but we will have no access to information regarding progress of the shipment beyond the tracking information provided by the USPS. Because we ultimately cannot control the final timeline of the shipment once it has been turned over to the USPS, we strongly encourage you to place your order as early as possible to avoid any delays. We are not responsible for any loss(es), delay(s), or damage(s) incurred during shipment.

Return
Because our products are made specifically to your specifications, orders are not eligible for return, exchange, or cancellation. If there is a printing error due to a mistake on our part, the item will be reprinted at no cost to you. If there is an error in the proof provided to you and you approve the incorrect design and/or wording, you will be responsible for the cost of reprinting.

Privacy
We strongly respect your privacy. In order to fulfill your order, we may require that you provide us with certain personal information. Such information will not be used for any purpose beyond communicating with you and fulfilling your order. We will never share or sell your information with or to any third party. For more details, please read our Privacy Policy.

COPYRIGHTS
All designs, images, works of art, and products displayed, advertised, and/or sold on this website or on any item you order therefrom are the sole property and copyright of InvitoBella, LLC, unless explicitly indicated otherwise. All designs, images, works of art, and products used and/or conveyed during the proofing process are the sole property and copyright of InvitoBella, LLC. These designs, images, and works of art may not be used for personal use, reproduction, creation of derivative works, or otherwise. All content on this website is copyrighted upon its creation, and is governed by the United States Copyright Act of 1976 (USCA). No design, image, work of art, or product sold on this website or provided to you at any stage of the design process shall be deemed a work made for hire under the USCA unless explicitly stated otherwise. Jurisdiction and venue for any intellectual property dispute shall be deemed proper in the United States District Court.